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Terms & Conditions


                              The www.alaincooponline.com web store is provided to make shopping easy and convenient, By using the www.alaincooponline.com site you agree to be bound by these Terms and Conditions and our Privacy Policy.


                             To register on the www.alaincooponline.com site you must be having any personal Identification document. You must ensure that the details provided by you on registration or at any other time are correct and complete.


                     When you register to use the www.alaincooponline.com site you will be asked to create a password. You should keep this password confidential and not disclose it or share it with anyone. You will be responsible for all activities and  orders that occur or are submitted under your Account. If you know or suspect that someone else knows your password you should notify us by contacting customer services immediately. If www.alaincooponline.com has reason to believe that there is likely to be a breach of security or misuse of the www.alaincooponline.com site, we may require you to change your password or we may suspend your account in accordance.


                     The content of the www.alaincooponline.com site is protected by copyright, trademarks, database and other intellectual property rights. You may retrieve and display the content of the www.alaincooponline.com site on a computer screen & store such content in electronic form on disk (but not any server or other storage device connected to a network) or print one copy of such content for your own personal, non-commercial use, provided you keep intact all and any copyright and proprietary notices. You may not otherwise reproduce, modify, copy or distribute or use for commercial purposes any of the materials or content on the www.alaincooponline.com site without written permission from Al Ain Cooperative Society.


                       You may not use the www.alaincooponline.com site for any of the purposes set out below (this includes any use by you of the Social networking sites - below for further information about the Community sites).

                                    1. Gaining unauthorized access to other computer systems.

                                    2. Interfering with any other person's use or enjoyment of the www.alaincooponline.com.

                                    3. Interfering or disrupting networks or websites connected to the www.alaincooponline.com.

                                    4. Making, transmitting or storing electronic copies of materials protected by copyright without the permission of the owner.

                                    5. Transmitting material containing any form of advertising or promotion for goods and services, junk mail, chain letters or “spam”.

                                    6. Impersonating another person.

                                    7. Referring to specific website addresses outside of the www.alaincooponline.com site or Advertising.

                       Al Ain Coop reserves the right to refuse to post reviews to remove reviews already posted on the www.alaincooponline.com site. You can try to re-post genuine review for the products listed in www.alaincooponline.com site.


                          The www.alaincooponline.com site includes a number of Social networking sites Like Face book, YouTube, Twitter, Instagram, etc. which may allow users to interact with each other via message boards, and other user forums. We advise you not to post or in any way reveal any of your personal details on the Social networking sites (for example, your address, telephone number or email).

                         Al Ain Coop Web store does not control or moderate the content placed on the Social networking sites. However, Al Ain Coop Web store reserves the right to refuse to post material, to remove material posted on the Community sites and to contact you in the event that there are concerns about the content you have added to a Community site. Al Ain Coop Web store may review or edit the content of the Community sites. www.alaincooponline.com makes no representations as to the validity of any opinion, advice, information or statement displayed on the message boards by third parties. You are solely responsible for the content of your messages posted on the message boards and the views expressed by individuals do not represent the views of www.alaincooponline.com.


                       As a convenience to www.alaincooponline.com customers, the www.alaincooponline.com site may include links to other websites or material. www.alaincooponline.com is not responsible for any of these websites or material, which is beyond its control.


                     Some areas within the www.alaincooponline.com site may contain advertising and sponsorship. Third party advertisers and sponsors are responsible for ensuring that material submitted for inclusion on the Www.alaincooponline.com site complies with relevant laws and codes. We will not be responsible for any error or inaccuracy in advertising and sponsorship material provided by third parties.


                    www.alaincooponline.com aims to offer a fault free service however If a fault occurs in the service you should report it to the customer services or by email at www.alaincooponline.com and we will attempt to correct the fault as soon as we reasonably can. www.alaincooponline.com site may be occasionally restrict access to the site to allow for repairs, maintenance or the introduction of new facilities or services. Some purchases made on the www.alaincooponline.com will also be governed by specific product terms – If you are unsure about anything related to purchasing of any product please contact customer services for further assistance.

                    All products advertised are subject to availability or while stocks last. We try to ensure that we always stock the full product range and will let you know if the product is out of stock. If for any reason beyond our reasonable control we are unable to supply a particular product, we will not be liable to you except to ensure that you are not charged for that product.

                    In the interests of all our customers, we may place restrictions on bulk buying of some products. www.alaincooponline.com reserves the right at our sole discretion, to limit the quantity per person, per household or per order. The said limitations may be applicable to orders placed by the same account, the same credit card and also to orders that use the same billing and/or shipping address. Al Ain Coop Web store.com will provide notification to the customer should such limits be applied.


                  We have taken care to describe and show products as accurately as possible. Despite this, products may vary from their descriptions product images are for representation purposes only and may vary slightly from the actual product. If there is anything that you do not understand, or if you wish to obtain further information, please contact customer services. Descriptions/performances of products stated against each are based on the catalogue and technical literature printed by the manufacturers/agent. Therefore, the write up provided against each product is not that of www.alaincooponline.com and subject to change without prior notice.

                  Price may sometimes differ between www.alaincooponline.com and other stores you will be charged the price on the www.alaincooponline.com  site. If there is any delay in updating the price of a product, we will not be liable to supply that product to you at the stated price, provided that we notify you before we dispatch the product to you. In those circumstances, we will notify the correct price to you so you can decide whether or not you wish to order the product at that price. If you decide not to order the product, we will give you a full refund on any amount already paid for that product in accordance with our refund policy.

                  The payment may be processed prior to www.alaincooponline.com dispatch of the product that you have ordered. If we have to cancel the order after we have processed the payment, the said amount will be reversed back to your credit card account. No cash disbursement shall be made under any condition whatsoever.

                  The price of a product does not include the delivery charge, which will depend on the delivery method you choose and will be added during checkout.